Health and Safety policy

Man and Van Fulham Health and Safety Policy

Man and Van Fulham is committed to providing a safe and healthy working environment for our employees, contractors, customers and members of the public who may be affected by our removal services. This Health and Safety Policy sets out our approach to managing risks associated with home and office removals, packing, loading, transport and unloading activities.

Our Health and Safety Objectives

Our primary objectives are to prevent injury, ill health and damage to property, while delivering a professional and reliable removal service. We aim to identify hazards, assess risks and implement effective controls so that every job is carried out as safely as reasonably practicable.

We will continually improve our health and safety performance by monitoring working practices, reviewing incidents and learning from feedback provided by staff and customers.

Management Responsibilities

The management of Man and Van Fulham holds overall responsibility for health and safety within the company. This includes ensuring that sufficient resources, training, equipment and supervision are provided to enable all work to be carried out safely.

Management will:

Ensure that risk assessments are completed for typical removal activities and that appropriate control measures are put in place and kept up to date.

Provide safe working procedures for manual handling, use of equipment, driving and vehicle loading.

Maintain vehicles and equipment in a safe condition and arrange regular inspections and servicing.

Ensure that all employees receive appropriate induction and ongoing training in health and safety matters relevant to their roles.

Investigate accidents, near misses and unsafe conditions and take prompt action to prevent recurrence.

Review this Health and Safety Policy regularly and revise it as necessary to reflect changes in law, guidance or our operations.

Employee Responsibilities

Every employee of Man and Van Fulham has an individual responsibility to work safely and to cooperate with management in maintaining high health and safety standards. All staff must:

Take reasonable care for their own health and safety and that of others who may be affected by their actions or omissions.

Follow all safety procedures, instructions and training provided by the company.

Use vehicles, tools, lifting equipment, protective gloves and any other safety equipment in the correct manner.

Report hazards, unsafe conditions, defects in vehicles or equipment, accidents and near misses to management as soon as possible.

Refrain from any behaviour that could put themselves, colleagues, customers or the public at risk, including working under the influence of alcohol or drugs.

Risk Assessment and Safe Working Practices

We carry out risk assessments for our core activities, including the handling and moving of furniture, boxes and appliances, as well as loading and unloading vehicles at residential and commercial properties. When attending a new property, our teams will consider access routes, stairs, lifts, parking arrangements and any other relevant site conditions before starting work.

Where risks cannot be eliminated, we implement safe systems of work to reduce the likelihood of accidents. This includes planning the sequence of tasks, allocating enough staff to heavier items, using appropriate moving aids where available and communicating clearly with customers about safe access and parking requirements.

Manual Handling and Lifting

Manual handling is central to our operations, and we recognise the risk of strains, sprains and other musculoskeletal injuries if lifting is not managed properly. All staff who carry out lifting and moving activities receive training on safe techniques, including team lifts, maintaining good posture, assessing loads and using suitable lifting points.

We encourage staff to avoid unnecessary manual lifting where a load is too heavy, bulky or awkward and to request assistance rather than attempting to move items alone. Wherever possible, we plan work to minimise carrying distances and repeated lifting.

Vehicle Safety and Driving Standards

Our vehicles are essential to providing a professional man and van service, and we treat vehicle safety as a core part of our health and safety responsibilities. Vehicles are regularly inspected, maintained and serviced to ensure they are roadworthy and suitable for the loads they carry.

Drivers are required to hold appropriate licences, follow road traffic laws and drive in a considerate and defensive manner. Loads must be distributed evenly and secured properly to prevent movement during transit. Drivers are instructed not to exceed safe weight limits and to allow sufficient time for journeys to avoid rushing.

Protection of Customers and the Public

During removal work, we take steps to protect customers, their property and members of the public. Our teams work carefully in and around homes, offices and shared spaces, keeping access routes as clear as practicable and avoiding unnecessary obstruction of pavements and entrances.

Where work takes place near doorways, staircases or shared corridors, our staff are instructed to remain alert to the presence of others and to pause lifting operations where necessary to allow safe passage. Items are moved with care to reduce the risk of damage to floors, walls and fixtures.

Work Equipment and Personal Protective Equipment

We provide suitable work equipment such as trolleys, straps, blankets and other aids to support safe handling and transport of goods. All such equipment is inspected and maintained so that it remains fit for purpose.

Personal protective equipment, such as gloves and safety footwear, is provided where the nature of the work requires it. Employees must use this equipment as instructed and report any loss, defects or damage.

Training, Information and Supervision

Man and Van Fulham ensures that employees are competent to perform their roles safely through appropriate training and supervision. New starters receive an induction covering key health and safety responsibilities, safe manual handling, vehicle safety and customer care.

Ongoing refresher training is arranged as needed, and additional guidance is provided when new equipment or procedures are introduced. Supervisors and team leaders monitor working practices on site and provide immediate feedback where improvements are necessary.

Incident Reporting and Emergency Procedures

All accidents, injuries, near misses and cases of property damage must be reported to management. These incidents are recorded and reviewed so that underlying causes can be identified and corrective actions put in place.

Our teams are instructed on basic emergency procedures appropriate to their work, including what to do in the event of fire, serious injury, road traffic collisions or unsafe site conditions. Staff must follow these procedures and cooperate with emergency services where required.

Policy Review and Communication

This Health and Safety Policy will be reviewed regularly and updated when necessary to reflect changes in legislation, best practice or the nature of our removal services. The policy is communicated to all employees and is available to customers who wish to understand our approach to managing health and safety.

By implementing this policy, Man and Van Fulham aims to deliver a safe, responsible and reliable removal service for every customer and to provide a working environment in which our staff can carry out their duties with confidence and care.



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Contact us

Company name: Man and Van Fulham Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 821 Fulham Rd
Postal code: SW6 5HG
City: London
Country: United Kingdom

Latitude: 51.4754630 Longitude: -0.2060390
E-mail:
[email protected]

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